We make every effort to give the best service possible to all our patients.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint, please contact our Operational Manager who will deal with your concerns appropriately. Our full complaints procedure can be found here, Complaints Procedure Policy No.62