Wellbeing Services in Lancashire

To support and signpost patients to help and advice, we have listed some of the mental health support resources available across Lancashire and South Cumbria. To find out more, follow the links below, or make a call.

Healthy Young Minds

Self-help materials, resources and guidance.

Website: healthyyoungmindslsc.co.uk

Availability: Online only 24 hours a day, every day of the year


Safe and anonymous online counselling and support for young people (under 18). Articles, chat to counsellors, community support and journaling.

Website: kooth.com

Available: Monday to Friday,12pm til 10pm. Saturday and Sunday, 6pm til 10pm.

Young Minds

Parents’ Information Service gives advice to parents or carers who may be concerned about the mental health or emotional wellbeing of a child or young person.

Website: youngminds.org.uk

Telephone: 0808 802 55 44

Availability: Monday to Friday, 12pm til 10pm


Website: nspcc.org.uk

Telephone (children and young people): 0800 1111

Telephone (adults concerned about a child): 0808 800 5000

Available: 24 hours a day, every day of the year

CAMHS Resources

Helpful resources that are available to help support your mental health and well-being.


MyTime Cumbria (Barnardos) Primary Care Mental Health Service

MyTime has put in place a new model of working throughout Cumbria, to provide support during the COVID-19 Pandemic. All new referrals will have a Primary Assessment Meeting online, through an approved platform, or by telephone as part of a three-stage process.

The administration team will continue to allocate assessments as referrals are received. Those who are currently receiving a service will continue via telephone. Young people who have been contacted are continuing their interventions with the practitioners allocated to them.

Referrals can be made directly by contacting MyTime on the number below.

Telephone: 01539 742626 (Monday-Friday 9am-5pm)

Email: [email protected]

The Mix

The mix is an under 25’s helpline, online, social or telephone service for any challenges young people might be facing – from mental health to homelessness or money problems.

Telephone: 0808 808 4994

Text: THEMIX to 85258

Website: www.themix.org.uk

Child Bereavement UK

Support for children and young people who are grieving and specific advice in relation to COVID-19. 

Website: childbereavementuk.org/coronavirus-supporting-children

Email: [email protected]

Helpline: 0800 0288 840

Availability: Monday – Friday, 9am – 5pm (except Bank Holidays).      


Support for those dealing with suicide, depression or emotional distress – particularly teenagers and young adults.

Website: papyrus-uk.org

Telephone: 0800 068 41 41

Text: 07786 209697

Available: Monday to Friday, 10am til 10pm. Saturday and Sunday, 2pm til 10pm. Bank holidays, 2pm til 5pm

Campaign Against Living Miserably (CALM)

The Campaign Against Living Miserably (CALM) works to prevent male suicide and offers support services for any man who is struggling or in crisis.

Website: thecalmzone.net

Telephone: 0800 58 58 58

Available: 5pm til midnight every day

Lancashire and South Cumbria NHS Foundation Trust (LSCFT) Mental Health Crisis Line

If you need urgent help as you are in mental health distress, then there is always someone you can call.

The Mental Health Crisis line is staffed by trained mental health professionals who are able to provide assessment and referrals to appropriate services – ring it if you need to access services or for advice about someone who needs treatment/support.

Website: lscft.nhs.uk/Crisis 
Telephone: 0800 953 0110
Available: 24 hours a day, every day of the year

Lancashire and South Cumbria NHS Foundation Trust (LSCFT) Wellbeing and Mental Health Line 

The Lancashire and South Cumbria NHS Foundation Trust Wellbeing and Mental Health Helpline is a freephone, out of hours, person-centred listening environment for people requiring emotional support in relation to their own mental health or that of someone they know.

Website: lscft.nhs.uk/Mental-Health-Helpline  

Telephone: 0800 915 4640 


Monday – Friday 7pm until 11pm

Saturday – Sunday 12pm until Midnight

Lancashire and South Cumbria NHS Foundation Trust (LSCFT) text service 

A confidential and anonymous service that aims to support the people of Lancashire and South Cumbria’s wellbeing and mental health by providing emotional support to people who prefer to communicate by text.

Website: lscft.nhs.uk/texting-service  

Text HELLO to: 07860 022846


1 in 4 of us will experience poor mental health. We’re here to help you understand and look after your mental health and wellbeing.


Available: Online only, information and signposting.

Every Mind Matters

Practical advice to – from how to deal with stress and anxiety, to boosting our mood or sleeping better.

Website: nhs.uk/oneyou/every-mind-matters

Availability: Online only 24 hours a day, every day of the year


We provide a safe place for anyone struggling to cope, whoever they are, however they feel, whatever life has done to them.

Website: samaritans.org

Telephone: 116 123

Availability: 24 hours a day, every day of the year

Richmond Fellowship

A range of mental health support services

Website: richmondfellowship.org.uk


Togetherall is an online counselling service accessible to over 18s. 

Website: togetherall.com 

Available: 24 hours a day, every day of the year. Togetherall is now available across all of Lancashire and South Cumbria.

Lancashire Women

Projects to improve your mood, build confidence, feel better about your mental a health and have better relationships.

Website: lancashirewomen.org
Telephone: 0300 330 1354
Email: [email protected]

Anxiety UK     

Help for those suffering with anxiety disorders.

Telephone: 08444 775 775 (weekdays 9am – 5.30pm)

Text service: 07537 416 905

Website: www.anxietyuk.org.uk

No Panic       

Organisation which helps people who suffer from panic attacks, phobias, OCD, and other related anxiety disorders.

Youth helpline: 0330 606 1174 (Weekdays 3pm – 6pm)

Website: www.nopanic.org.uk

Age UK

Age UK can help older people who are at home and need a little extra support with their wellbeing. 

Website: ageuk.org.uk

Telephone: 0800 678 1602 

Availability: 8am til 7pm, every day of the year

The Silver Line

The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.  

Website: thesilverline.org.uk 

Telephone: 0800 4 70 80 90 

Availability: 24 hours a day, every day of the year

Red Rose Recovery

Supporting adults recovering from addiction or with mental health/dual diagnosis.

Website: redroserecovery.org.uk

Availability: Online only 24 hours a day, every day of the year


Inspire works with individuals and their loved ones, empowering them to reduce or abstain from alcohol or drugs.

Website: changegrowlive.org

Telephone: 01254 495 382 (Monday to Friday 9am – 5pm​​​​)

SAFA Self Harm Awareness for All Support Service

From Monday 13th April 2020, SAFA Cumbria will be using a team of trained counsellors to provide telephone support for ANYONE in Cumbria who is anxious, isolated or worried about COVID-19.

Telephone: 01229 832269

Your details will be taken, a counsellor will then be assigned who will call you back. All calls are confidential, and we only need your first name and a contact number.

Family Line    

Family Line provides a listening ear, answer particular parenting questions or help with guidance around more complex family issues.          

Telephone: 0808 802 6666

Text message: 07537 404 282

Email: [email protected]

Website: www.family-action.org.uk

Out of hours: Text FAMILYACTION to 85258

Reading Well’s shelf-help

Free-to-borrow library books to help you cope with the pressures of life.

Growing Well

We provide activity-focussed, practical mental health support and training to people in South Cumbria and North Lancashire through volunteer work, confidence-building courses, and horticulture training at out organic fruit and vegetable farm near Kendal. We welcome self-referrals as well as referrals from health professionals.

Website: www.growingwell.co.uk

Telephone: 07903 013648 for self-referral inquiries

Available: 9am-4pm Monday-Thursday or leave a message, or email [email protected]

My Place

Myplace is an exciting and innovative ecotherapy project delivered by the Wildlife Trust for Lancashire, Manchester and North Merseyside in partnership with the Lancashire and South Cumbria NHS Foundation Trust.

Myplace empowers people and their communities to connect with local environments in order to learn new skills, build resilience, meet new people and improve their physical health and mental wellbeing.

Visit https://www.lancswt.org.uk/our-work/projects/myplace for more information visit